Exceeding Expectations

The Laurel Way

At The Laurels of New London, it is our mission to create a legacy by exceeding the needs and expectations of those we serve while embracing The Laurel Way. We understand that caring is more than providing excellent medical and guest services. It also includes being a companion and treating each guest with the utmost dignity, respect, and compassion.

"The Laurel Way of Caring" can be found in a warm smile, a kind word, or a comforting touch. We are passionate about our mission, and it is reflected in the letters we receive from guests and family members.

Dick

"It is much more personal at the Laurels, you’re not just a number there. It all comes together like a deck of cards. Everyone is there doing a job that not everyone can. The whole group of people there are just outstanding."

Deppen Family

"The Laurels is not just a facility, they are family. The laughed when we laughed and cried when we cried. Our mom was more comfortable there than we could have made her at home. They are one of the best kept secrets in New London. We thank them from the bottom of our hearts."

Mary

"It’s very cozy, friendly, small and the help & care from feeding to toileting is overwhelming. I thank GOD every day Emma is there."

Darla

The Laurels is an AMAZING Place! How blessed we were to find such a wonderful home for my uncle! The staff is so Loving and caring! There are no words to be able to thank all of the staff enough for treating my uncle like family.

Sherri

The Laurels is a very nice place for someone who needs short and long-term rehabilitation. My mother has been in several times over the years ... The therapy is wonderful and she likes the way they treat her. The staff are friendly and take good care of her. The nurses always keep me posted and updated.

Michael

I cannot say enough great things ... Within in a short period of time my Mom made great physical changes to be able to come home but the biggest change was her mental state. I was constantly updated on her progress by staff. She is home now and doing well with my Dad. I would highly recommend the staff and facility. Thank you!!

Gail

My mom has been at The Laurels of New London for almost two months. My family and I are very pleased with the care she has received. The staff has been very compassionate during this very difficult time. I would definitely recommend The Laurels of New London.

Elisha

Nice facility for small town. Staff is very pleasant to work with. Very pleased with the way my love one is being taken care of! Would recommend.

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